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Public Ev Charging Faqs (copy)

Frequently Asked Questions

Retail centres, hospitality venues, logistics hubs, local councils, and large workplaces are investing in commercial EV chargers to attract customers, meet sustainability targets, and future-proof their properties.
Our commercial EV charging stations use load-balancing software to distribute power efficiently, schedule off-peak charging, and integrate with on-site solar or battery systems, helping reduce electricity costs and grid strain. These features are not available in many standard or generic chargers, talk to your provider if they can provide optimised energy solutions.
Yes. Our systems can connect to solar PV & battery storage allowing businesses to store excess energy and charge vehicles with cleaner, lower-cost power.
AI platforms analyse charging patterns, predict demand, set dynamic pricing, and flag potential faults before they cause downtime, keeping commercial EV charging stations reliable and profitable. Exploren software uses AI to auto recover faults and ensure high uptimes.
Operators can offer contactless payments, mobile app access, or RFID cards, with real-time monitoring and detailed usage reports to simplify billing and customer management.
Costs depend on charger type (AC or DC fast), site electrical capacity, civil works, and network connectivity. Ongoing expenses include electricity, maintenance, and software subscriptions.
Yes. Federal and state grants, such as ARENA programs or state EV infrastructure rebates, can offset installation costs for commercial EV chargers in Australia. These are constantly evolving and so please ask your EVSE representative for more information.
Depending on the power rating (50 kW – 350 kW) and the vehicle’s battery size, a DC charger can add 100 – 400 km of range in 15 – 45 minutes, ideal for fleet and high-traffic locations.
Encrypted OCPP communication, secure payment gateways, and regular firmware updates safeguard user data and keep the charging network compliant with Australian privacy standards.
Absolutely. Our systems are modular, so businesses can start with a few chargers and expand or upgrade power output as EV adoption increases.
Owners can set usage fees, create membership plans, or partner with fleet operators. Using smart analytics to track utilisation and revenue businesses can maximise ROI.
Routine inspections every 6 –12 months, supported by remote diagnostics and predictive maintenance, keep commercial EV charging stations running efficiently with minimal downtime. Talk to our team about maintenance packages for your charging stations.